Optimized Operation, Increased Sales: Bakery Mobile App
This app lets Coffee Chocolate bakery customers enjoy a seamless ordering experience from their table, avoiding queues. Choose delivery or pickup at your convenience.
Challenge
Design a solution that eliminates customer avoidance of the bakery due to long queues and wait times.
My Role & Timeline
As the sole designer and researcher on this mobile app project, I was responsible for all stages of development, from initial concept and user research through to user testing.
This comprehensive process, from the ground up, took 3 months to complete.
Final Thoughts
While designing the Coffee chocolate bakery app, i learned that the very first idea is not always the best solution. Usability study and review from users influenced each iteration of the app’s design.
Also the app makes users feel like Coffee Chocolate bakery really thinks about users & how to meet their needs.